My recipient contacts are not receiving the email notifications being sent from P3. What can I do?

It is not uncommon for government email servers to have strict email rules regarding possible SPAM. As a result, the agency’s spam filter may be preventing the email notifications from reaching your recipient contact. You will need to contact the agency’s IT department and ask them to whitelist/safelist the email address that P3 uses to send the notifications, which is your 3-4 digit Agency ID@p3tips.com (i.e. 100@p3tips.com or 100@p3campus.com). They can also whitelist our email server IP 149.72.174.161.  If you need additional assistance, please contact customer support at support@andersoft.com .

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