My recipient contacts are not receiving the email notifications being sent from P3. What can I do?

It is not uncommon for government email servers to have strict email rules regarding possible SPAM. As a result, the agency’s spam filter may be preventing the email notifications from reaching your recipient contact. You will need to contact the agency’s IT department and ask them to whitelist/safelist the email address that P3 uses to send the notifications, which is your 3-4 digit Agency (i.e. or They can also whitelist our email server IP  If you need additional assistance, please contact customer support at .

Comment on this FAQ

Your email address will not be published. Required fields are marked *